Welcome to Canada’s largest conference & exhibit hall, the Automotive Conference & Expo 2022 is focused on giving you the tools and resources to fuel your success forward. 

Presented by the Electrical Safety Authority, learn what key pieces of information customers NEED to know about electrical safety. With high demand and unclear direction, consumers are at risk of damaging their newest investment and creating a negative experience with EVs. Use this session to become the expert your customer needs.

Limited capacity! This course is a two module virtual session. The focus of this workshop is to identify opportunities to maximize your dealership’s bay capacity. Technician Capacity and areas of opportunity for improvement are examined. We will review your productivity and efficiency performance compared to industry guides. The goal of this course is to focus on improving shop production. This in turn could help to reduce wait time for customer appointments.  Listed below are the topics we will be covering:

• Available Hours to Sell
• Current Shop Production
• Shop Capacity Based on Efficiency
• Technician vs. Stall Utilization
• Solutions to improve bay production

Limited Capacity! This course is a two-module virtual session. The focus is on how to promote the Service Department’s products, by adding value in the client’s eyes. During this course we will examine various ways to appeal to clients which will lead to increased sales. We will utilize the four P’s of marketing; Product, Price, Place, and Promotion. We will examine techniques that can be used to successfully increase your chances of gaining the sale. The course will conclude with various tag-lines and ideas that you can implement in different months throughout the year. Listed below are the topics we will be covering:

• Lead-in questions
• Product, Price, Place and Promotion
• The big three Questions
• Asking for the business

Limited capacity! This course is a two module virtual session. The focus of this workshop is to identify opportunities to maximize your dealership’s bay capacity. Technician Capacity and areas of opportunity for improvement are examined. We will review your productivity and efficiency performance compared to industry guides. The goal of this course is to focus on improving shop production. This in turn could help to reduce wait time for customer appointments.  Listed below are the topics we will be covering:

• Available Hours to Sell
• Current Shop Production
• Shop Capacity Based on Efficiency
• Technician vs. Stall Utilization
• Solutions to improve bay production

Limited Capacity! This course is a two-module virtual session. The focus is on how to promote the Service Department’s products, by adding value in the client’s eyes. During this course we will examine various ways to appeal to clients which will lead to increased sales. We will utilize the four P’s of marketing; Product, Price, Place, and Promotion. We will examine techniques that can be used to successfully increase your chances of gaining the sale. The course will conclude with various tag-lines and ideas that you can implement in different months throughout the year. Listed below are the topics we will be covering:

• Lead-in questions
• Product, Price, Place and Promotion
• The big three Questions
• Asking for the business

Spaceflight is an unforgiving business, with industry success riding on every launch and event. Being a commander of a spaceship means facing the highest of stakes — human lives, irreplaceable and expensive equipment, and worldwide scrutiny. Having commanded the International Space Station for months off planet, Colonel Chris Hadfield is experienced in managing people, complexity, and change under extreme circumstances. Surrounded by life-threatening risk, his daily routine was to prepare for and solve worse-case scenarios, from both a team and leadership perspective. Hadfield draws from his experiences and lessons learned during his 21 years in the astronaut corps to share the best strategies and tactics to help individuals, teams, and leaders prepare for and meet the challenges of our rapidly changing world. Key topics include managing stress, leading under pressure, encouraging collaboration amongst diverse teams, redefining norms, and more. Using multiple examples from his tremendous career, he illuminates the necessity for both preparation and reaction to complex change.

Welcome to Canada’s largest conference & exhibit hall, the Automotive Conference & Expo 2022 is focused on giving you the tools and resources to fuel your success forward. 

Presented by the Electrical Safety Association, learn what key pieces of information customers NEED to know about electrical safety. With high demand and unclear direction, consumers are at risk of damaging their newest investment and creating a negative experience with EVs. Use this session to become the expert your customer needs.

Limited capacity! This course is a two module virtual session. The focus of this workshop is to identify opportunities to maximize your dealership’s bay capacity. Technician Capacity and areas of opportunity for improvement are examined. We will review your productivity and efficiency performance compared to industry guides. The goal of this course is to focus on improving shop production. This in turn could help to reduce wait time for customer appointments.  Listed below are the topics we will be covering:

• Available Hours to Sell
• Current Shop Production
• Shop Capacity Based on Efficiency
• Technician vs. Stall Utilization
• Solutions to improve bay production

Limited Capacity! This course is a two-module virtual session. The focus is on how to promote the Service Department’s products, by adding value in the client’s eyes. During this course we will examine various ways to appeal to clients which will lead to increased sales. We will utilize the four P’s of marketing; Product, Price, Place, and Promotion. We will examine techniques that can be used to successfully increase your chances of gaining the sale. The course will conclude with various tag-lines and ideas that you can implement in different months throughout the year. Listed below are the topics we will be covering:

• Lead-in questions
• Product, Price, Place and Promotion
• The big three Questions
• Asking for the business

Limited capacity! This course is a two module virtual session. The focus of this workshop is to identify opportunities to maximize your dealership’s bay capacity. Technician Capacity and areas of opportunity for improvement are examined. We will review your productivity and efficiency performance compared to industry guides. The goal of this course is to focus on improving shop production. This in turn could help to reduce wait time for customer appointments.  Listed below are the topics we will be covering:

• Available Hours to Sell
• Current Shop Production
• Shop Capacity Based on Efficiency
• Technician vs. Stall Utilization
• Solutions to improve bay production

Limited Capacity! This course is a two-module virtual session. The focus is on how to promote the Service Department’s products, by adding value in the client’s eyes. During this course we will examine various ways to appeal to clients which will lead to increased sales. We will utilize the four P’s of marketing; Product, Price, Place, and Promotion. We will examine techniques that can be used to successfully increase your chances of gaining the sale. The course will conclude with various tag-lines and ideas that you can implement in different months throughout the year. Listed below are the topics we will be covering:

• Lead-in questions
• Product, Price, Place and Promotion
• The big three Questions
• Asking for the business

Spaceflight is an unforgiving business, with industry success riding on every launch and event. Being a commander of a spaceship means facing the highest of stakes — human lives, irreplaceable and expensive equipment, and worldwide scrutiny. Having commanded the International Space Station for months off planet, Colonel Chris Hadfield is experienced in managing people, complexity, and change under extreme circumstances. Surrounded by life-threatening risk, his daily routine was to prepare for and solve worse-case scenarios, from both a team and leadership perspective. Hadfield draws from his experiences and lessons learned during his 21 years in the astronaut corps to share the best strategies and tactics to help individuals, teams, and leaders prepare for and meet the challenges of our rapidly changing world. Key topics include managing stress, leading under pressure, encouraging collaboration amongst diverse teams, redefining norms, and more. Using multiple examples from his tremendous career, he illuminates the necessity for both preparation and reaction to complex change.

Welcome back to Day 2 of the 2022 Automotive Conference & Expo!  

A study surrounding what your service center customers have come to expect. New practices they’ve embraced, new technologies they anticipate, and what services they value most. conducted by Deloitte and presented by Ryan Robinson.

Part 2 of this in depth workshop. The focus of this workshop is to identify opportunities to maximize your dealership’s bay capacity. Technician Capacity and areas of opportunity for improvement are examined. We will review your productivity and efficiency performance compared to industry guides. The goal of this course is to focus on improving shop production. This in turn could help to reduce wait time for customer appointments.  Listed below are the topics we will be covering:

• Available Hours to Sell
• Current Shop Production
• Shop Capacity Based on Efficiency
• Technician vs. Stall Utilization
• Solutions to improve bay production

Day 2 of a two-module virtual session. The focus is on how to promote the Service Department’s products, by adding value in the client’s eyes. During this course we will examine various ways to appeal to clients which will lead to increased sales. We will utilize the four P’s of marketing; Product, Price, Place, and Promotion. We will examine techniques that can be used to successfully increase your chances of gaining the sale. The course will conclude with various tag-lines and ideas that you can implement in different months throughout the year. Listed below are the topics we will be covering:

• Lead-in questions
• Product, Price, Place and Promotion
• The big three Questions
• Asking for the business

Limited capacity! This course is a two module virtual session. The focus of this workshop is to identify opportunities to maximize your dealership’s bay capacity. Technician Capacity and areas of opportunity for improvement are examined. We will review your productivity and efficiency performance compared to industry guides. The goal of this course is to focus on improving shop production. This in turn could help to reduce wait time for customer appointments.  Listed below are the topics we will be covering:

• Available Hours to Sell
• Current Shop Production
• Shop Capacity Based on Efficiency
• Technician vs. Stall Utilization
• Solutions to improve bay production

Limited Capacity! This course is a two-module virtual session. The focus is on how to promote the Service Department’s products, by adding value in the client’s eyes. During this course we will examine various ways to appeal to clients which will lead to increased sales. We will utilize the four P’s of marketing; Product, Price, Place, and Promotion. We will examine techniques that can be used to successfully increase your chances of gaining the sale. The course will conclude with various tag-lines and ideas that you can implement in different months throughout the year. Listed below are the topics we will be covering:

• Lead-in questions
• Product, Price, Place and Promotion
• The big three Questions
• Asking for the business

Welcome back to Day 2 of the 2022 Automotive Conference & Expo!  

A study surrounding what your service center customers have come to expect. New practices they’ve embraced, new technologies they anticipate, and what services they value most. conducted by Deloitte and presented by Ryan Robinson.

Part 2 of this in depth workshop. The focus of this workshop is to identify opportunities to maximize your dealership’s bay capacity. Technician Capacity and areas of opportunity for improvement are examined. We will review your productivity and efficiency performance compared to industry guides. The goal of this course is to focus on improving shop production. This in turn could help to reduce wait time for customer appointments.  Listed below are the topics we will be covering:

• Available Hours to Sell
• Current Shop Production
• Shop Capacity Based on Efficiency
• Technician vs. Stall Utilization
• Solutions to improve bay production

Day 2 of a two-module virtual session. The focus is on how to promote the Service Department’s products, by adding value in the client’s eyes. During this course we will examine various ways to appeal to clients which will lead to increased sales. We will utilize the four P’s of marketing; Product, Price, Place, and Promotion. We will examine techniques that can be used to successfully increase your chances of gaining the sale. The course will conclude with various tag-lines and ideas that you can implement in different months throughout the year. Listed below are the topics we will be covering:

• Lead-in questions
• Product, Price, Place and Promotion
• The big three Questions
• Asking for the business

Limited capacity! This course is a two module virtual session. The focus of this workshop is to identify opportunities to maximize your dealership’s bay capacity. Technician Capacity and areas of opportunity for improvement are examined. We will review your productivity and efficiency performance compared to industry guides. The goal of this course is to focus on improving shop production. This in turn could help to reduce wait time for customer appointments.  Listed below are the topics we will be covering:

• Available Hours to Sell
• Current Shop Production
• Shop Capacity Based on Efficiency
• Technician vs. Stall Utilization
• Solutions to improve bay production

Limited Capacity! This course is a two-module virtual session. The focus is on how to promote the Service Department’s products, by adding value in the client’s eyes. During this course we will examine various ways to appeal to clients which will lead to increased sales. We will utilize the four P’s of marketing; Product, Price, Place, and Promotion. We will examine techniques that can be used to successfully increase your chances of gaining the sale. The course will conclude with various tag-lines and ideas that you can implement in different months throughout the year. Listed below are the topics we will be covering:

• Lead-in questions
• Product, Price, Place and Promotion
• The big three Questions
• Asking for the business