AUTOMOTIVE CONFERENCE AND EXPO

April 10-11, 2019 | Niagara Falls, ON
DEALER REGISTRATIONEXHIBITOR REGISTRATION

KEYNOTE SPEAKERS

DENNIS MOSELEY-WILLIAMS

Retail Trends

WEDNESDAY APRIL 10
9:15 AM – 10:00 AM

MITCH JOEL

Business Transformation,
Digital Marketing Expert

WEDNESDAY APRIL 10
1:45 PM – 2:35 PM

RICK HANSEN

Canada’s

“Man In Motion” 

WEDNESDAY APRIL 10
3:45 PM – 4:45 PM

RAMONA PRINGLE

Technology Expert
CBC

THURSDAY APRIL 11
9:45 AM – 10:45 AM

MARK MESSIER

Leadership Coach
NHL Hall of Famer

THURSDAY APRIL 11
1:30 PM – 2:30 PM

BREAKOUT SESSIONS

MARK FRYER

Ontario’s violence and harassment legislation in the Workplace

WEDNESDAY APRIL 10
11:10 AM – 11:50 AM

COLLEEN HARRIS

Driving Customers from your
Dealership Website to your Service Bay

WEDNESDAY APRIL 10
11:10 AM – 11:50 AM

DEREK SLOAN

Improving F&I Processes to Meet Changing Customer Expectations

WEDNESDAY APRIL 10
11:55 AM – 12:45 PM

JOHN RUBLE

How to Increase Sales
by Using AI Powered Assistants

WEDNESDAY APRIL 10
11:55 AM – 12:45 PM

MARK BOWDEN 

Control the Conversation and Connect with your Customer without saying a Word

WEDNESDAY APRIL 10
2:40 PM – 3:35 PM

BRI NEWMAN

Shift Internal Processes
to Engage & Retain Employees
After Day 1

WEDNESDAY APRIL 10
2:40 PM – 3:35 PM 

DAVID FOUTZ

Creating
a Customer-Centric
Operating
Philosophy

THURSDAY APRIL 11
10:50 AM – 11:40 AM 

ERIN KERRIGAN

The Current
and
Future State of
Auto Retail Transactions

THURSDAY APRIL 11
10:50 AM – 11:40 AM 

IAN CRUICKSHANK 

The Way Car Buyers Choose Dealerships Has Changed, What are You Doing to be Competitive?

THURSDAY APRIL 11
11:45 AM – 12:30 PM 

ALEXANDRA VALENTIN

The Ritz-Carlton
Leadership Center Memorable Service Experience

THURSDAY APRIL 11
11:45 AM – 12:30 PM