8:00 AM – 5:00 PM:    Exhibitor Move-In, Halls A,B,C

12:00 PM – 2:00 PM:   Exhibitor Lunch

2:00 PM – 5:00 PM:     Exhibitor Move-In, Hall D

Please Note: Exhibitor’s must be fully moved-in no later than 5pm. 

8:00 AM – 9:00 AM:       Registration and Breakfast, Expo Hall

9:00 AM – 9:15 AM:        Welcome Remarks & Industry Outlook, Hall E

9:15 AM – 10:00 AM:      Keynote Speaker Retail Trends, Dennis Moseley-Williams, Hall E

10:05 AM – 10:50 AM     Demo Theatre, Hall E

10:50 AM – 11:10 AM      Networking & Coffee Break, Expo Hall

11:10 AM – 11:50 AM      Breakout Session, Service Session TBA, Maple Room

11:10 AM – 11:50 AM      Sexual Harassment in the Workplace, DPs & GMs Only, Hall E

11:55 AM – 12:45 PM      Improving F&I Processes to Meet Changing Customer Expectations, Derek Sloan, Sym-Tech , Maple Room

11:55 AM – 12:45 PM      How to Increase Sales at your Dealerships Using AI Powered Assistants, John Ruble, Conversica, Hall E

12:45 PM – 1:45 PM        Networking Lunch, Expo Hall

1:45 PM – 2:35 PM          Afternoon Keynote Speaker TBA

2:40 PM – 3:35 PM          Breakout Session, TBA, Maple Room

2:40 PM – 3:35 PM          Control the Conversation and Connect with your Customers Without Saying a Word, Mark Bowden, Hall E

3:35 PM – 3:45 PM           Networking & Coffee Break, Expo Hall

3:45 PM – 4:45 PM           Keynote Speaker, Leadership, Hall E

4:45 PM – 6:00 PM          Cocktail Reception, Sponsored by Toronto Star, Expo Hall

 7:00 PM – 11:00 PM        ACE Kick-Off Party, Margaritaville

8:30 AM – 9:30 AM          Breakfast, Expo Hall

9:30 AM – 10:30 AM        Keynote Speaker Preparing the Next Generation for a Changing World, Ramona Pringle, Hall E

10:35 AM – 11:15 AM       Breakout Session, TBA, Maple Room

10:35 AM – 11:15 AM       Valuation, Erin Kerrigan, Kerrigan Advisors, Hall E

11:20 AM – 12:15 PM        The Way Car Buyers Has Changed, What Are You Doing to be Competitive? Ian Cruickshank, LeadBox, Maple Room

11:20 AM – 12:15 PM         Memorable Service Experience, Ritz Carlton, Hall E

12:15 PM  – 1:15 PM          Networking & Lunch

1:15 PM – 2:15 PM              Closing Keynote Speaker, Hall E

2:15 PM – 2:30 PM             Closing Remarks, Hall E