8:00 AM – 5:00 PM:    Exhibitor Move-In, Halls A,B,C

12:00 PM – 2:00 PM:   Exhibitor Lunch

2:00 PM – 5:00 PM:     Exhibitor Move-In, Hall D

Please Note: Exhibitor’s must be fully moved-in no later than 5pm. 

8:00 AM – 9:00 AM:       Registration and Breakfast, Expo Hall

9:00 AM – 9:15 AM:       Welcome Remarks & Industry Outlook, Hall E

9:15 AM – 10:00 AM:     Keynote Speaker, Retail Trends, Hall E

10:05 AM – 10:50 AM     Demo Theatre, Hall E

10:50 AM – 11:10 AM      Networking & Coffee Break, Expo Hall

11:10 AM – 11:50 AM       Breakout Session, Digital Marketing, Maple Room

11:10 AM – 11:50 AM        Breakout Session, DPs & GMs Only, Hall E

11:55 AM – 12:45 PM        Breakout Session,  F&I Processes, Maple Room

11:55 AM – 12:45 PM        Breakout Session, Build your conversational AI Strategy, Hall E

12:45 PM – 1:45 PM          Networking Lunch, Expo Hall

1:45 PM – 2:35 PM            Breakout Session, Driving Customers to your Service Bay, Maple Room

1:45 PM – 2:35 PM             Breakout Session, Increase Sales Using Body Language, Hall E

2:40 PM – 3:35 PM             Breakout Session, Human Resources, Maple Room

2:40 PM – 3:35 PM              Breakout Session, Memorable Service Experience, Hall E

3:35 PM – 3:45 PM              Networking & Coffee Break, Expo Hall

3:45 PM – 4:45 PM              Keynote, Leadership, Hall E

4:45 PM – 6:00 PM              Cocktail Reception, Sponsored by Toronto Star, Expo Hall

8:30 AM – 9:30 AM                Breakfast, Expo Hall

9:30 AM – 10:30 AM               Keynote Speaker, Digital Culture, Hall E

10:35 AM – 11:15 AM             Breakout Session, Service Trends, Maple Room

10:35 AM – 11:15 AM              Breakout Session, Valuation, Hall E

11:20 AM – 12:15 PM              Breakout Session, TBA, Maple Room

11:20 AM – 12:15 PM              Breakout Sessions, Government Fireside Chat, Hall E

12:15 PM  – 1:15 PM               Networking & Lunch

1:15 PM – 2:15 PM                   Keynote Speaker, Hall E

2:15 PM – 2:30 PM                   Closing Remarks, Hall E